Legal

Privacy Policy

Last Updated: December 29, 2024

Introduction

At Aubex Consulting (“we,” “us,” “our”), a Wyoming corporation, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit AiLuma.com and interact with our marketing website and related communication channels. For information about the privacy practices specific to the AiLuma product, please refer to our separate Product Privacy Policy.

We process your personal information based on the following legal grounds under applicable data protection laws:

  • When you consent to the processing of your personal information for specific purposes, such as receiving marketing communications or allowing non-essential cookies.

  • When processing is necessary for the performance of a contract or to take steps at your request before entering into a contract, such as when you submit inquiries through our contact forms.

  • When processing is necessary for our legitimate interests, provided these interests don’t override your fundamental rights and freedoms. This includes analyzing website performance, preventing fraud, and maintaining security.

  • When processing is necessary to comply with our legal obligations under applicable laws and regulations.

Information We Collect

Information You Provide Directly

When you interact with our website, you may choose to provide:

  • Personal identification information, including your name and email address when you contact us or subscribe to our communications.

  • Professional information, such as your job title, company name, and industry sector when you express interest in our services.

  • Communication records, including your messages through contact forms and your preferences for receiving marketing materials.

Information Collected Automatically

Our website automatically collects certain information about your device and how you interact with our site:

  • Technical information, including your Internet Protocol (IP) address (pseudonymized using industry-standard hashing techniques), browser type and version, operating system, and device type.

  • Usage information, including the pages you visit, the time and date of your visits, the time spent on each page, and the links you click.

  • Geographic information at the country and region level only, without collecting precise location data.

  • Language preferences and other browser-specific settings that help us provide a better browsing experience.

How We Use Your Information

We use your personal information for the following purposes:

Essential Operations

  • To operate and maintain our website effectively and securely.
  • To respond to your inquiries, comments, or questions, typically within 48 business hours.
  • To process and fulfill requests submitted through our website forms.
  • To protect against fraudulent or unauthorized activity.

Communication and Marketing

  • To send you important updates about our services, policies, or terms when necessary.
  • To deliver marketing communications you have requested or consented to receive.
  • To invite you to events, webinars, or other professional gatherings that may interest you.
  • To provide information about our services that match your expressed interests.

You may opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and understand how our website is used. Our cookies fall into three categories:

Essential Cookies (Always Active)

  • Session Management Cookies: Maintain your session while browsing our website
  • Security Cookies: Protect against unauthorized access and fraud
  • Functionality Cookies: Remember your basic preferences, such as language selection

These cookies are necessary for the website to function properly and cannot be disabled.

We use Google Analytics and similar tools to understand website usage patterns. These cookies help us:

  • Analyze how visitors navigate our website
  • Measure the effectiveness of our content
  • Identify areas for improvement
  • Track the performance of our marketing efforts

These cookies help us deliver more relevant marketing content and measure campaign effectiveness. They may track your browsing patterns across different websites to build a profile of your interests.

You can manage your cookie preferences through:

  • Our cookie consent banner
  • Your browser settings
  • Our privacy preference center, accessible through the website footer

Data Sharing and Third-Party Services

Service Providers

We work with carefully selected service providers who help us operate our website and deliver our services:

  • Google Analytics: Website analytics and performance monitoring
  • HubSpot: Contact management and marketing automation
  • Mailchimp: Email communication delivery
  • Cloudflare: Website security and performance optimization
  • Stripe and PayPal: Payment processing (when applicable)

Each service provider processes data according to strict data protection agreements and their respective privacy policies.

International Data Transfers

While our company operates from Wyoming, USA, our service providers may process data in various locations globally. We ensure appropriate safeguards for international data transfers through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • EU-US Data Privacy Framework certification
  • Binding Corporate Rules when applicable
  • Data Processing Agreements with specific data protection requirements

Your Privacy Rights

You have specific rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate data
  • Deletion: Request the removal of your personal information
  • Portability: Receive your data in a structured, commonly used format
  • Objection: Oppose certain types of processing
  • Consent Withdrawal: Revoke previously given consent

For California residents, additional rights include:

  • Limiting the use of sensitive personal information
  • Opting out of automated decision-making
  • Correcting personal information
  • Data portability

Residents of Virginia, Colorado, Connecticut, and Utah have specific rights under their respective state privacy laws, including:

  • Opting out of targeted advertising
  • Appealing privacy-related decisions
  • Additional data protection assessments

To exercise your rights, contact us at [email protected]. We will respond to your request within 30 days.

Data Security

We implement comprehensive security measures to protect your information:

  • Data encryption in transit (TLS 1.2 or higher) and at rest (AES-256)
  • Multi-factor authentication for system access
  • Regular security assessments and penetration testing
  • Employee privacy and security training
  • Incident response procedures with 72-hour notification policy
  • Access controls and authentication systems

Data Retention

We retain personal information for specific periods:

  • Contact form submissions: 2 years from submission
  • Marketing preferences: Until consent withdrawal
  • Analytics data: 26 months
  • Server logs: 12 months
  • Newsletter subscriptions: Until unsubscribed
  • Security logs: 7 years (legal requirement)

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • Website notifications 30 days before the change
  • Email notifications for registered users
  • Updates to the “Last Updated” date

Contact Information

For privacy-related inquiries:

Aubex Consulting LLC
531, 166 Geary St STE 1500, San Francisco, CA, 94108 USA

Email: [email protected]

Data Protection Officer:
Jane Smith
Email: [email protected]

Response Time: Within 48 business hours

This privacy policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Utah Consumer Privacy Act (UCPA)
  • Wyoming Privacy Laws
  • CAN-SPAM Act

Governing Law

This privacy policy is governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. For European Union residents, additional protections under the GDPR apply regardless of this governing law provision.